Opening hours
We are closed on 11 November.
We are closed during December, January and February (open by appointment only, 24 hours’ notice required).
The harbour office is closed on Mondays and Tuesdays during the winter months (November–March), except during the autumn half-term holiday.
From April until the end of October, we are open 7 days a week.
You can enquire about opening hours by telephone on +32 59 70 57 62.
The first lock passage takes place 30 minutes after opening time. The latest possible arrival time is 60 minutes before closing time. Thank you for your understanding.
Please contact us by telephone on +32 59 70 57 62 to check our current opening hours. If we are unavailable, you can contact our harbour master, Simon Munters, directly on +32 474 68 82 78.
Also :
- The lock may be closed during spring tides, neap tides, storms, maintenance work or in the event of force majeure.
- For more information about days with problematic tides, please contact the harbour office.
- Lock passages take place every half hour. These may be either incoming or outgoing passages.
- It is ALWAYS compulsory to request lock passages in advance via one of our communication channels. It is not permitted to enter a lock passage without prior notification.
- We operate a system of grouped lock passages.
Procedure for passing through the lock :
- Always contact the harbour office (on channel 14) before entering the lock!
- The lock keeper will note down the name, overall length (LOA), beam and draught of the yacht and will inform you of the time of passage through the lock. Your berth will be indicated inside the lock.
- Pay close attention to the signs! Do not enter until the light is green and the lock keeper has granted you access.
- Sail as far forward as possible, move further away from the vertical ropes and switch off the engine.
- Keep the mooring lines taut until you have completed the lock passage. There is no ‘free passage’ to Mercator Marina.
- All payments must be settled before you leave the marina.
- To ensure that lock passages run as smoothly as possible, we ask that you remain on standby on channel 14 so that you can respond quickly to our instructions.